We are pleased about your visit to our website neuland.agency and your interest in our company.
The protection of your personal data, such as date of birth, name, telephone number, address, etc., is an important concern for us.
The purpose of this privacy policy is to inform you about the processing of your personal data that we collect during a visit to our site. Our privacy practices are in compliance with the legal provisions of the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG). The following privacy policy serves to fulfill the information obligations arising from the GDPR, which can be found in, for example, Articles 13 and 14 et seq. of the GDPR.
Controller, as defined in Article 4(7) GDPR, is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
Each time our website is accessed, our system automatically collects data and information from the accessing device (e.g. computer, mobile phone, tablet, etc.).
(1) Information about the type of browser and the version used;
(2) The operating system of the accessing device;
(3) Hostname of the accessing computer;
(4) The IP address of the accessing device;
(5) Date and time of access;
(6) Websites and resources (images, files, other site contents) accessed on our website;
(7) Websites from which the user's system accessed our website (referrer tracking);
(8) Notification of whether the access was successful;
(9) Amount of data transmitted.
These data are stored in the log files of our system. Storage of this data together with personal data of a specific user does not take place, so that identification of individual page visitors does not occur.
Art. 6 para. 1 lit. f GDPR (legitimate interest). Our legitimate interest is to ensure the achievement of the purpose described below.
The temporary (automated) storage of the data is necessary for the course of a website visit in order to enable delivery of the website. The storage and processing of personal data also serves to maintain the compatibility of our website for as many visitors as possible and to combat abuse and eliminate disturbances. For this purpose, it is necessary to log the technical data of the requesting computer in order to be able to react as early as possible to display errors, attacks on our IT systems, and/or errors in the functionality of our website. In addition, the data serves us to optimize the website and to generally ensure the security of our information technology systems.
The deletion of the aforementioned technical data takes place as soon as they are no longer needed to ensure the compatibility of the website for all visitors, but no later than 3 months after accessing our website.
You can object to the processing at any time in accordance with Art. 21 GDPR and request deletion of data in accordance with Art. 17 GDPR. You can find out what rights you have and how to assert them in the lower section of this data protection declaration.
Our site offers you various functions, when using which we collect, process and store personal data. Below we explain what happens to this data:
When accessing this website or individual files of the website, we collect, process and store the following data: IP address, website from which the file was accessed, name of the file, date and time of access, amount of data transferred, and notification of the success of access (so-called web log). We use this access data exclusively in non-personalized form for the continuous improvement of our website and for statistical purposes. In addition, we use the following web trackers to evaluate visits to this website:
What personal data is collected and to what extent is it processed?
On our website, we use the service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to as "Google Tag Manager"). Google Tag Manager provides a technical platform for executing and controlling other web services and web tracking programs through so-called "tags". In this context, Google Tag Manager stores cookies on your computer and analyzes your surfing behavior (so-called "tracking") if web tracking tools are executed through Google Tag Manager. The data sent by individual tags integrated into Google Tag Manager are consolidated, stored, and processed under a uniform user interface by Google Tag Manager. All integrated "tags" are listed separately in this privacy policy. Further information on data protection for the tools integrated in Google Tag Manager can be found in the respective section of this privacy policy. In the context of using our website with activated integration of Google Tag Manager tags, data such as your IP address and user activities are transmitted to servers of Google Ireland Limited. Regarding the web services integrated through Google Tag Manager, the regulations in the respective section of this privacy policy apply. The tracking tools used in Google Tag Manager ensure IP anonymization of the source code, meaning that the IP address is anonymized before being transmitted to Google Tag Manager. This allows only the anonymized collection of IP addresses (so-called IP masking) by Google Tag Manager.
Legal basis for the processing of personal data
The legal basis for data processing is your consent pursuant to Art. 6 para. 1 lit. a GDPR in our notice banner regarding the use of cookies and web tracking (consent through clear affirmative action or behavior).
Purpose of data processing
On our behalf, Google will use the information obtained through Google Tag Manager to evaluate your visit to this website, compile reports on website activity, and provide us with other services related to website use and internet use.
Duration of storage
Google will store the data relevant for the function of Google Tag Manager for as long as is necessary to fulfill the booked web service. Data collection and storage are anonymized. If personal reference should exist, the data will be deleted immediately, unless they are subject to legal retention obligations. In any case, deletion will occur after the retention period has expired.
Objection and deletion possibility
You can prevent the collection and transmission of personal data to Google (especially your IP address) as well as the processing of this data by Google by deactivating script code execution in your browser, installing a script blocker in your browser, or activating the "Do Not Track" setting in your browser. You can also prevent the collection of data generated by the Google cookie regarding your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de. You can find Google's security and privacy policies at https://policies.google.com/privacy.
We use the marketing tool Mautic. The provider is Acquia Inc, 53 State St, Boston, Massachusetts 02109, USA. (hereinafter “Mautic”).
Mautic is a tool for optimizing and automating our marketing activities. With Mautic we can, in particular, create landing pages and forms, plan, execute and evaluate marketing campaigns and manage our customer data.
We can also analyze the user behavior of our website visitors. Based on this information, further marketing actions can be triggered. For example, we record which customer has made a download from us and is therefore eligible for certain further marketing measures.
Mautic uses technologies that enable cross-site recognition of the user in order to analyze user behavior (e.g., cookies or device fingerprinting). Website visitors receive an individual ID with which they can be recognized when they visit the website again. In addition, the IP address, the language of the user, visited URLs and the time of access are recorded through Mautic.
If your approval (consent) has been obtained the use of the abovementioned service shall occur on the basis of Art. 6(1)(a) GDPR and § 25 TTDSG (German Telecommunications Act). Such consent may be revoked at any time. If your consent was not obtained, the use of the service will occur on the basis of Art. 6(1)(f) GDPR; the website operator has a legitimate interest in optimizing the operator’s marketing campaigns.
On our website, we use active content from external providers, so-called web services. By accessing our website, these external providers may receive personal information about your visit to our website. This may involve processing data outside the EU. You can prevent this by installing a corresponding browser plugin or deactivating the execution of scripts in your browser. However, this may lead to functional restrictions on websites you visit. We use the following external web services:
We use the Doubleclick service from the company Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, USA, email: support-de(at)google.com, website: www.google.com. Processing also takes place in a third country for which there is no adequacy decision of the Commission. Therefore, the level of protection usual under the GDPR cannot be guaranteed for the transfer, as it cannot be ruled out that authorities in the third country, for example, may have access to the data collected. The legal basis for the transfer of personal data is your consent in accordance with Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website. DoubleClick is a service from Google that offers and delivers digital advertising on the Internet. Its purpose is to enable us to display individualized advertising to our website visitors. You can revoke your consent at any time. For more information on revoking your consent, please refer to the consent itself or the end of this privacy policy. For more information on how the transferred data is handled, please refer to the provider's privacy policy at policies.google.com/privacy.
We use the Google service from the company Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, USA, email: support-de(at)google.com, website: www.google.com. Processing also takes place in a third country for which there is no adequacy decision of the Commission. Therefore, the level of protection usual under the GDPR cannot be guaranteed for the transfer, as it cannot be ruled out that authorities in the third country, for example, may have access to the data collected. The legal basis for the transfer of personal data is your consent in accordance with Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website. We use Google to load additional services from Google on the website. You can revoke your consent at any time. For more information on revoking your consent, please refer to the consent itself or the end of this privacy policy. For more information on how the transferred data is handled, please refer to the provider's privacy policy at policies.google.com/privacy.
We use the Google APIs service provided by Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States, email: support-de(at)google.com, website: http://www.google.com/ on our website. Processing also takes place in a third country for which there is no adequacy decision of the Commission. Therefore, the level of protection usual under the GDPR cannot be guaranteed for the transmission, as it cannot be ruled out that authorities in the third country, for example, may access the data collected.
The legal basis for the transmission of personal data is your consent in accordance with Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.
We use Google APIs to load additional Google services on our website. Google APIs are a collection of interfaces for communication between the various Google services used on your website.
The service or we collect the following data for processing: IP address.
You can revoke your consent at any time. For more information on revoking your consent, please refer to either the consent itself or the end of this privacy policy.
For more information on how transmitted data is handled, please see the provider's privacy policy at https://policies.google.com/privacy.
We use the Google Fonts service provided by Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States, email: support-de(at)google.com, website: http://www.google.com/ on our website. Processing also takes place in a third country for which there is no adequacy decision of the Commission. Therefore, the level of protection usual under the GDPR cannot be guaranteed for the transmission, as it cannot be ruled out that authorities in the third country, for example, may access the data collected.
The legal basis for the transmission of personal data is your consent in accordance with Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.
The Google Fonts service loads fonts on our website to display the site in a visually improved version.
You can revoke your consent at any time. For more information on revoking your consent, please refer to either the consent itself or the end of this privacy policy.
For more information on how transmitted data is handled, please see the provider's privacy policy at https://policies.google.com/privacy.
We use the Gstatic service of the company Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States, email: support-de(at)google.com, website: http://www.google.com/ on our site. Processing also takes place in a third country for which there is no adequacy decision by the Commission. Therefore, the level of protection usual under the GDPR cannot be guaranteed during transmission, as it cannot be ruled out that authorities in the third country, for example, may have access to the data collected.
The legal basis for the transmission of personal data is your consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.
Gstatic is a service used by Google to retrieve static content in order to reduce bandwidth usage and preload necessary catalog files.
You can revoke your consent at any time. You can find more information on revoking your consent either at the time of giving consent or at the end of this privacy policy.
For more information on how transferred data is handled, please refer to the provider's privacy policy at policies.google.com/privacy.
We use the Vimeo service of the company Vimeo, Inc., 555 West 18th Street, 10011 New York, United States, email: Privacy@vimeo.com, website: www.vimeo.com on our site. Processing also takes place in a third country for which there is no adequacy decision by the Commission. Therefore, the level of protection usual under the GDPR cannot be guaranteed during transmission, as it cannot be ruled out that authorities in the third country, for example, may have access to the data collected.
The legal basis for the transmission of personal data is your consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.
Videos from the Vimeo platform are embedded on our site via the Vimeo service.
You can revoke your consent at any time. You can find more information on revoking your consent either at the time of giving consent or at the end of this privacy policy.
For more information on how transferred data is handled, please refer to the provider's privacy policy at vimeo.com/privacy.
The provider also offers an opt-out option at vimeo.com/privacy.
We use the service YouTube provided by Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States, email: support-de@google.com, website: www.google.com on our website. Processing also takes place in a third country for which no adequacy decision by the Commission exists. Therefore, the protection level usual for the GDPR cannot be guaranteed during transmission, as it cannot be ruled out that authorities, for example, may access the collected data in the third country.
The legal basis for the transmission of personal data is your consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.
Videos from the YouTube platform are embedded on our website via the YouTube service.
You can revoke your consent at any time. Further information on revoking your consent can be found either in the consent itself or at the end of this privacy policy.
For further information on the handling of transmitted data, please refer to the provider's privacy policy at policies.google.com/privacy.
We use the service cookiebot.com provided by Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark on our website. The transmission and processing of personal data takes place exclusively on servers in the European Union.
The legal basis for the transmission and processing is Art. 6 para. 1 lit. c GDPR. The use of the service helps us to comply with our legal obligations.
By integrating Cookiebot, we fulfill our legal obligation with regard to the necessary consent management for cookies.
For information on your rights regarding data processing, please refer to the end of this privacy policy.
For further information on the handling of transmitted data, please refer to the provider's privacy policy at https://www.cookiebot.com/de/privacy-policy.
We integrate and use cookies on various pages to enable certain functions of our website and to integrate external web services. The so-called "cookies" are small text files that your browser can store on your access device. These text files contain a characteristic character string that uniquely identifies the browser when you return to our website. The process of saving a cookie file is also called "setting a cookie". Cookies can be set by the website itself as well as by external web services.
Art. 6 para. 1 lit. f GDPR (legitimate interest) or Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR (consent).
Which legal basis is applicable can be found in the cookie table listed later in this section.
Generally, with regard to cookies collected on the basis of a legitimate interest, our legitimate interest is to ensure the functionality of our website and the services integrated therein (technically necessary cookies). In addition, cookies may enhance your user-friendliness and enable individualized targeting. Here we have weighed your interests against our interests.
With the help of cookie technology, we can only identify, analyze, and track individual website visitors if the website visitor has consented to the use of cookies in accordance with Art. 6 para. 1 lit. a GDPR.
The cookies are set by our website or the external web services to maintain the full functionality of our website, improve user-friendliness, or to pursue the purpose indicated with your consent. The cookie technology also allows us to recognize individual visitors based on pseudonyms, such as an individual or random ID, so that we can offer more individualized services. Details are listed in the table below.
The cookies listed below are stored in your browser until they are deleted or, in the case of session cookies, until the session has expired. Details can be found on our cookie webpage.
You can set your browser according to your preferences to prevent cookies from being set in general. You can then decide on a case-by-case basis whether to accept cookies or generally accept them. Cookies can be used for various purposes, e.g., to recognize that your access device is already connected to our website (permanent cookies) or to save recently viewed offers (session cookies). If you have expressly granted us permission to process your personal data, you can revoke this consent at any time. Please note that the lawfulness of processing based on consent prior to revocation will not be affected.
Your personal data is protected by technical and organizational measures during collection, storage, and processing, so that they are not accessible to third parties. With unencrypted communication via e-mail, complete data security during transmission to our IT systems cannot be guaranteed by us, so we recommend encrypted communication or postal service for information requiring high confidentiality.
You have the right to request confirmation from us as to whether we are processing personal data about you. If this is the case, you have the right to information about the information specified in Art. 15 Para. 1 GDPR, unless the rights and freedoms of other persons are affected (cf. Art. 15 Para. 4 GDPR). We will also be happy to provide you with a copy of the data.
You have the right in accordance with Art. 16 GDPR to have any personal data (such as address, name, etc.) that may have been erroneously stored with us corrected at any time. You can also request that any incomplete data we have stored about you be completed. The appropriate adjustments will be made promptly.
You have the right in accordance with Art. 17 para. 1 GDPR to have us delete the personal data collected about you when
The right does not exist pursuant to Art. 17 (3) GDPR if:
Pursuant to Art. 18 (1) GDPR, in certain cases, you have the right to request the restriction of the processing of your personal data.
This is the case when:
If you have given us explicit consent to process your personal data (Art. 6 (1) lit. a GDPR or Art. 9 (2) lit. a GDPR), you can withdraw it at any time. Please note that the lawfulness of processing based on consent before its withdrawal will not be affected.
According to Art. 21 GDPR, you have the right to object at any time to the processing of personal data concerning you that has been collected on the basis of Art. 6 (1) (f) (in the context of a legitimate interest). This right only applies if there are special circumstances against the storage and processing.
According to Art. 20 GDPR, you have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format, and have the right to transmit those data to another controller without hindrance from us.
Upon request, we will provide you with the following data in accordance with Art. 20 (1) GDPR:
We will transfer the personal data directly to another controller designated by you, to the extent technically feasible. Please note that we are not allowed to transfer data that interfere with the freedoms and rights of others in accordance with Art. 20 (4) GDPR.
If you suspect that your data are being processed unlawfully on our site, you can of course initiate a judicial clarification of the issue at any time. In addition, you have every other legal possibility at your disposal. Regardless, according to Art. 77 (1) GDPR, you have the right to lodge a complaint with a supervisory authority. The right to lodge a complaint pursuant to Art. 77 GDPR is available to you in the EU member state of your residence, place of work, or the place of the alleged infringement, i.e., you can choose the supervisory authority to which you address your complaint from the places mentioned above. The supervisory authority to which the complaint has been submitted will then inform you about the status and results of your submission, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.
Depending on the laws applicable in your country, you may have the right to request access to the personal data we have collected about you, to request modification or deletion of those data. To request the review, update or deletion of your personal data, please submit a contact form.
