Frequently Asked Questions

LeadNinja is a private cloud hosted marketing automation system optimized for lead generation.

LeadNinja is a version of Mautic, Open Source Marketing Automation, optimized for lead generation and tailored to the needs of growing your businesses. Open source initiatives play a key role in neuland’s development efforts and culture. We are a commercial company who’s platform is built on open source software. Our developers all contribute to and work with open source software.

Yes, LeadNinja's open API allows for customization of integrations to fit specific needs.

Yes, LeadNinja takes data security and privacy very seriously. We use industry-standard security measures and best practices to ensure your data is safe and secure.

Start by checking your email settings in LeadNinja and ensure that your email provider is not blocking or throttling your emails. You can also check email logs and bounce reports to identify any issues with specific emails or recipients.

Lead Qualification and Identification
Campaign Management
Customer Lifecycle Management
Contact Management
Integrations and Plugins
Reports and Dashboards

Learn more

Your LeadNinja is hosted in your very own private cloud, which means that each customer gets their own LeadNinja instance.

Marketing automation is the use of software to deliver personalized messages to customers and prospects. The software allows you to create and send a dynamic series of messages to your contacts. Marketing automation offers an interesting way to increase efficiency, reduce costs and improve the customer experience.

Efficiency is important to us. Our state-of-the-art data center is powered by solar energy as well as CO²-neutral natural electricity from hydropower plants. Thanks to state-of-the-art power supply and air conditioning technology, we are also able to continuously reduce resource consumption. So you can be sure that your LeadNinja is hosted 100% climate neutral.

No, LeadNinja is intuitive and we set it up to your needs. LeadNinja can evolve with you and your needs.

To be compliant with the GDPR you can anonymize IP addresses within LeadNinja.

LeadNinja takes the security of their integrations seriously and uses industry-standard security measures to protect user data.

Yes, LeadNinja can support multiple integrations simultaneously, allowing for seamless data exchange between multiple apps and services.

Yes, you can use web automation tools like Zapier, IFTTT, or Integromat to set up automatic workflows between LeadNinja and other apps.

While LeadNinja's native integrations are included in the platform's pricing plans, there may be additional costs associated with using third-party integrations like Zapier or Integromat.

The time required to set up an integration can vary depending on the complexity of the integration and the services being used. However, LeadNinja's support team is available to assist you throughout the process.

LeadNinja's integrations are designed to be user-friendly and don't require any special technical skills. However, if you run into any issues, their support team is available to assist you.

Yes, LeadNinja's machine learning features are highly customizable and can be tailored to your specific business needs and goals.

LeadNinja offers several native integrations with popular services, including social media platforms, email marketing tools, and CRM software.

Learn more

Machine learning is a method of teaching computers to learn patterns from data, so they can make predictions or perform tasks with increasing accuracy over time.

Yes, LeadNinja offers an open API, allowing you to connect it to any custom-built solution.

Make sure that your website tracking code is installed correctly and that it is firing on all pages. Check for any conflicts with other tracking codes or plugins on your website. You can also use LeadNinja's debugging tools to identify any issues with specific contacts or actions.

Machine learning can help businesses in many ways, such as by predicting customer behavior, identifying new market opportunities, and automating repetitive tasks. By leveraging machine learning, businesses can make more informed decisions, increase efficiency, and ultimately drive growth.

LeadNinja also supports integrations with Zapier, IFTTT, Integromat, Tray.io, and other web automation tools, giving you access to hundreds of other integrations.

LeadNinja provides a variety of integrations with popular platforms, such as CRMs, marketing automation tools, and social media platforms. Check the documentation and support articles for the specific integration you are looking to set up, and follow the instructions provided. If you encounter any issues, contact support for assistance.

LeadNinja uses machine learning to help businesses personalize their marketing and sales efforts, optimize their customer journeys, and make data-driven decisions.

Check the form settings in LeadNinja and make sure that all required fields are filled out and that the form is configured correctly. Also, check for any conflicts with other plugins or custom code on your website. If you still encounter issues, contact support for assistance.

No, machine learning is included in all LeadNinja plans.

Check the settings and logic of your campaign automation workflows, and make sure that all required actions and conditions are set up correctly. Check for any conflicts with other workflows or custom code. You can also use LeadNinja's debugging tools to identify any issues with specific contacts or actions.

No, LeadNinja's machine learning features are designed to be easy-to-use and accessible for marketers and business users of all levels.

Check the settings of your list and form integration, and make sure that all required fields are mapped correctly. Check for any conflicts with other plugins or custom code. You can also check for any errors or issues in your email logs and bounce reports.

Yes, you can easily connect your own data to LeadNinja and use it to train machine learning models specific to your business.

Check the settings and logic of your lead scoring rules, and make sure that all required actions and conditions are set up correctly. Check for any conflicts with other workflows or custom code. You can also use LeadNinja's debugging tools to identify any issues with specific contacts or actions.

Check the settings and logic of your email personalization tokens, and make sure that they are pulling the correct data from your contact database. Check for any conflicts with other email templates or custom code. You can also use LeadNinja's debugging tools to identify any issues with specific emails or recipients.

Check the settings and logic of your landing page elements, and make sure that all required fields and forms are set up correctly. Check for any conflicts with other plugins or custom code. You can also use LeadNinja's debugging tools to identify any issues with specific landing pages or contacts.

Check the settings and filters of your reports and analytics, and make sure that they are pulling the correct data from your contact database. Check for any conflicts with other reporting tools or custom.