Support and Update Service

Last Updated: April 20, 2023 11:15AM UTC

What is the Support and Update Service (SUS)?

Support and Update Service (SUS) is the software maintenance program which entitles customers to technical support and allows customers to receive software updates to the latest version free of charge.

SUS applies to all LeadNinja Products.

SUS for SaaS (Software-as-a-Service) does not have an expiration date; it is valid while the license is valid.

Support and Update Service Facts

  • SUS is included with your subscription fee(s) which entitles you to technical support and software updates.
  • SUS is not transferable and is issued to a specific customer account and its owner.
  • SUS does not include installation services, as all software updates are automatically deployed to your account.

At neuland, we are committed to providing you with the latest features and functionality in our products. With SUS, you can be assured that you are always up-to-date and have access to our expert technical support team.